 |
IMDb Resume Frequently Asked Questions
Following is a list of questions we get asked so much, we created this page to answer them for you. To save time and effort, please check this page before contacting our helpdesk.
Note: This list only includes topics that are relevant to IMDb Resume-- for more frequently asked questions about our data and credits, please see also the general IMDb.com FAQ list.
Last update: 10 June 2008
General Information
- What is IMDb Resume?
- What happened to IMDb's Publicity Photo Services?
- What if I just want to add a poster to my film/show's page?
- Who is allowed to submit a resume and photos?
- Will you upload a photo of me from WireImage's site for my resume?
- How long will it take for my resume and photos to appear on the site?
- Is an IMDb Resume name page different than a regular IMDb name page?
- How is IMDb Resume different from IMDbPro?
- As a Resume customer, will my submissions via your additions system be processed more quickly?
- May I submit video captures or screen-grabs?
- What if I only want a resume or photos, but not both?
- What happens if I cancel my IMDbResume subscription?
Photo Information
- May I add captions to my photos?
- Are there any restrictions on what my photos may contain?
- What size and format should my photos be?
- Can I get a photo removed?
- How do I add more than three photos?
- I am a Publicity Photo customer. How do I update my photos?
Resume Information
- Are there any restrictions on what content my resume can contain?
- Is my IMDb resume searchable?
- Will my resume information show-up on my IMDb filmography as well?
Billing
- Why are you charging VAT to European subscribers?
- What does recurring subscription mean?
- I don't want a recurring subscription. How do I sign up for only one year?
- How do I get a receipt?
- Why was my account suspended?
- How do I change/update my credit card?
- How do I cancel my subscription?
- Why can't you charge my credit card?
Sign Up
- How do I sign up?
- Can I sign up without a credit card?
- I want to sign up but you're rejecting my credit card. Why?
- I'm not sure I really need IMDb Resume. Can I try it first?
- Is my credit card secure?
- How much does IMDb Resume cost?
- I tried everything but I still can't sign up. Help!
Login
- What is my username? How do I change my email address?
- I forgot/lost/don't know my password. How do I get a new one?
- I can access IMDb Resume from my work computer but not from my laptop. Why?
- Why am I told that my account is not valid for IMDb Resume?
- What are cookies?
Your Account
- How do I update my e-mail address?
- How do I change my subscription level?
- How do I add more photos?
- How do I change my password?
- How do I update my credit card?
- How do I update my billing address?
- How do I cancel my subscription?
- How do I get a receipt?
Did this answer your question?
Yes: Return to the IMDb Resume homepage
No: Back to previous choice - Top help menu - Contact our Help Desk.
